Director, Global IT Infrastructure and Operations

The role

The IT Director is a technical leader accountable for the engineering, reliability, and operation of global IT infrastructure. This role manages internal IT teams and MSPs in the United States and Brazil to support SaaS, custom software, and AI capabilities.

What you will do

• Own reliable, secure, and responsive IT operations delivered by internal teams and MSPs.
• Oversee service desk, endpoint, network, server, identity, collaboration, and knowledge-management operations.
• Drive continuous improvement via a data-driven approach.
• Lead major-incident response and technical diagnosis.
• Maintain authoritative architecture, configuration, asset, licensing, and operational documentation.
• Serve as designated escalation contact and technical approver for MSP work.
• Lead complex infrastructure and security programs from design through adoption.
• Define project scope, milestones, resources, risks, budgets, and success criteria.
• Provide hands-on technical leadership across infrastructure, cloud, endpoints, identity, security, and service-management platforms.
• Own the IT roadmap, lifecycle plan, and IT budget.

Required qualifications

• 10+ years of progressive IT infrastructure and operations experience
• 5+ years leading technical teams and complex enterprise programs
• Proven leadership in a global co-managed services model
• Proven success leading complex infrastructure, cloud, endpoint, collaboration, and security programs
• Deep, current expertise across enterprise networking, cloud and virtualized infrastructure, Microsoft 365 and Azure, endpoint management, identity and privileged access, cybersecurity controls, backup
• Hands-on experience with hybrid Microsoft identity, including Active Directory, domain controllers, Group Policy, Entra ID and Entra Connect, Exchange hybrid, Conditional Access, MFA, and SAML/OIDC si
• Hands-on experience with co-managed Windows and macOS endpoint management, including Intune, Configuration Manager, Autopilot, patching, application packaging, Microsoft Defender, and iOS and Android
• Hands-on experience with PKI and certificate services, VPN and remote access, internal and external DNS and email authentication, Google Workspace, and HR-to-directory provisioning
• Continuous-improvement mindset with measurable results

Nice to have

• Experience leading network modernization, CIS Controls implementation, enterprise endpoint refreshes, SharePoint migrations, cloud migrations, or comparable large-scale infrastructure programs
• Experience operating a Microsoft-centered enterprise environment
• Experience using PowerShell, Bash, and shell scripting to automate infrastructure and operational tasks
• Jira Service Management and Jira Assets (CMDB) administration following ITIL practices
• Relevant certifications such as PMP, ITIL 4, CISSP, CCNP, Microsoft Azure, or equivalent demonstrated expertise
• Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent practical experience
• Understanding of how AI is reshaping cybersecurity threats, controls, governance, and enterprise technology strategy
• Portuguese language proficiency

Benefits

• Healthcare
• Mental wellness benefits
• Family leave
• Discounted fitness memberships
• Education reimbursement
• Flexible paid time off
• 17 paid holidays
• 10 paid sick days
• 3 volunteer days
• Bereavement

About the company

Amyris uses its biomanufacturing platform to transform industries to renewable biological chemistry, with operations in the United States and Brazil.