Senior Technical Content Manager

The role

You will lead the Technical Content team, which is responsible for Anapedia, the Anaplan Planual, and documentation for the Anaplan Applications portfolio. You will manage a team of roughly 18 people and drive the vision, strategy, and modernization of content operations using AI technologies.

What you will do

• Own and drive the vision and strategy for Anaplan's technical content function
• Lead, coach, and develop a ~15-person organization structured across two sub-teams
• Challenge the status quo in how technical content is planned, produced, and maintained
• Identify and implement AI-powered tools and workflows to accelerate content creation and localisation
• Evaluate, select, and evolve content management systems and tooling
• Contribute directly to complex or high-visibility content
• Partner with Product Management, Engineering, UX, and Support
• Own the roadmap and operating model for translating and localising technical content
• Define and track metrics for content quality, coverage, freshness, and efficiency

Required qualifications

• Proven experience managing a mid-size team (roughly 15–25 people)
• Strong track record of setting up, maintaining, and scaling technical content operations
• Hands-on familiarity with AI technologies applied to content creation, editing, quality assurance, or localisation
• Solid working knowledge of modern content management systems and documentation tooling
• Demonstrated bias toward challenging existing processes and driving change
• Excellent written and verbal communication skills
• Ability to operate confidently with senior stakeholders

Nice to have

• Knowledge of enterprise planning, EPM, or connected planning software
• Experience running or scaling a localization/translation program for technical content
• Background in SaaS or enterprise software documentation, including experience with API, application, or platform documentation

About the company

Anaplan is a team of innovators focused on optimizing business decision-making through an AI-infused scenario planning and analysis platform. Their customers include global companies such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer.