Director of Partner Success - AMER

The role

You will lead and scale the regional Partner Success team and execute partner enablement strategies. This player-coach role involves managing a team of specialists and collaborating across internal departments to drive partner adoption and success.

What you will do

• Lead the execution of a comprehensive partner enablement strategy.
• Lead and improve the partner delivery excellence program.
• Manage, mentor, and empower a professional team of Partner Success specialists.
• Define and execute a joint operating model with internal teams.
• Design innovative delivery mechanisms in collaboration with PS.
• Develop and track key performance indicators to measure enablement impact.
• Interact with senior leadership and play a role in partner advocacy.

Required qualifications

• Proven track record of building and scaling enablement programs in a high growth, mid stage Enterprise SaaS company.
• Experience in managing implementation projects and mitigating projects risks.
• 20+ years of experience in high growth SaaS companies leading teams focused on enabling partners.
• Deep understanding of SaaS and Enterprise Sales business model.
• Data-driven with a dedication to process improvement.
• Ability to thrive in a constantly changing environment.
• Passion for process and experience scaling processes.
• 5+ years of management experience.
• 7+ years industry experience in partner management, solution engineering, delivery consulting, or product management type roles.
• History of motivating partners at scale.
• Expert in driving solution discussions with partners on data, AI and ML with expertise in predictive, generative and agentic AI technologies.

Nice to have

• Prior experience in a sales-driven organization working with large GSI’s, technology partners and delivering to Fortune 500 clients
• Prior experience scaling a consulting and tech partner program, with clear increase in revenue and retention

About the company

Anaplan is a team of innovators focused on optimizing business decision-making through an AI-infused scenario planning and analysis platform. The company serves over 2,400 global companies including Coca-Cola, LinkedIn, Adobe, LVMH and Bayer.