Director of Partner Success - AMER

The role

You will lead and coach the regional Partner Success team to build, enable, and scale the partner ecosystem. You will execute enablement strategies and improve partner delivery excellence to ensure high-quality implementations.

What you will do

• Lead the execution of a comprehensive partner enablement strategy.
• Lead and improve the partner delivery excellence program.
• Manage, mentor, and empower a team of Partner Success specialists.
• Define and execute a joint operating model with internal teams.
• Design innovative delivery mechanisms in collaboration with PS.
• Develop and track key performance indicators to measure enablement impact.
• Interact with senior leadership and play a role in partner advocacy.

Required qualifications

• Proven track record of building and scaling enablement programs in a high growth, mid stage Enterprise SaaS company.
• Experience in managing implementation projects and mitigating projects risks.
• 20+ years of experience in high growth SaaS companies leading teams focused on enabling partners.
• Deep understanding of SaaS and Enterprise Sales business model.
• Data-driven with a dedication to process improvement.
• Ability to thrive in a constantly changing environment.
• Passion for process and experience scaling processes.
• 5+ years of management experience.
• 7+ years industry experience in partner management, solution engineering, delivery consulting, or product management type roles.
• History of motivating partners at scale.
• Expert in driving solution discussions with partners on data, AI and ML with expertise in predictive, generative and agentic AI technologies.

Nice to have

• Prior experience in a sales-driven organization working with large GSI’s, technology partners and delivering to Fortune 500 clients
• Prior experience scaling a consulting and tech partner program, with clear increase in revenue and retention

About the company

Anaplan is a team of innovators focused on optimizing business decision-making through an AI-infused scenario planning and analysis platform. Their customers include global companies like Coca-Cola, LinkedIn, Adobe, LVMH and Bayer.