IT Asset Manager

The role

The IT Asset Manager manages the end-to-end lifecycle of IT hardware and software assets. This role ensures compliance with policies and vendor agreements using ServiceNow ITAM.

What you will do

• Manage the end-to-end lifecycle of IT assets from procurement through retirement.
• Maintain an accurate asset repository within ServiceNow ITAM.
• Partner with IT Customer Experience Analysts to streamline asset processes.
• Develop and enforce IT asset management policies and procedures.
• Ensure compliance with software licensing agreements and internal audit requirements.
• Conduct regular asset audits and reconciliation activities.
• Generate and analyze asset utilization, depreciation, and compliance reports.
• Collaborate with Procurement and Finance to manage vendor relationships and budgeting.
• Support cost optimization initiatives.
• Serve as the subject matter expert for ServiceNow ITAM.

Required qualifications

• 5+ years of experience in IT Asset Management or related IT Operations roles.
• Hands-on experience with ServiceNow IT Asset Management (Hardware and Software Asset Management modules).
• Strong understanding of ITIL processes, asset lifecycle management, and CMDB relationships.
• Excellent analytical and reporting skills, including proficiency in Excel or data visualization tools.
• Exceptional organizational, communication, and stakeholder management skills.

Nice to have

• Experience working in a mid-to-large enterprise environment.
• Familiarity with ServiceNow Discovery, SAM Pro, and integrations with procurement systems.
• Certifications such as ITIL, ServiceNow ITAM, or Certified Hardware/Software Asset Manager (CHAMP/SAMPro).

About the company

Anaplan is a team of innovators focused on optimizing business decision-making through an AI-infused scenario planning and analysis platform. Their customers include global companies like Coca-Cola, LinkedIn, Adobe, LVMH and Bayer.