Field Service Representative (FSR), Counter Intrusion

The role

You will deploy and support defense products globally by executing technical operations, field maintenance, and customer training. You will troubleshoot hardware, software, and networking issues and work with engineering teams to improve products.

What you will do

• Support military defense projects by executing technical operations, conducting field maintenance, providing customer field support and training
• Tackle complex issues related to hardware, software, and networking in unstructured situations
• Communicate field issue status to internal and customer teams
• Support the development and implementation of operational and logistical plans
• Ensure high availability and performance of defense systems
• Maintain support plans for hardware and software
• Assist in event planning and resource allocation
• Perform incident response root-cause analyses for defense systems in the field
• Conduct post-incident reviews and implement preventive measures
• Maintain up-to-date documentation

Required qualifications

• 3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking
• Ability to climb towers to install, maintain, and repair sensor equipment and components including cameras, radars, and Pan Tilt Units (PTU)
• Strong mechanical aptitude to troubleshoot and repair critical site infrastructure including generators, solar power systems, and hydraulic systems
• Experience performing preventative maintenance on tower structure components including guy wires, anchors, lightning protection systems and other structural elements
• Experience operating specialized equipment including aerial lifts and forklifts
• Ability to travel to remote regions of the world for up to two months at a time (at least 50% of the year)
• Ability to relocate to Costa Mesa, CA
• Eligible to obtain and maintain a U.S. Top Secret/Secret clearance

Nice to have

• B.S. in mechanical engineering, aerospace engineering, computer science, or related technical field
• Prior tower climbing experience with relevant certifications (Tower Climbing, OSHA 10/30)
• Valid Commercial Driver's License (CDL)
• Working knowledge of IP networking fundamentals and Linux command line interfaces
• Collaborate effectively with cross-functional teams
• Prior military or overseas contracting experience

Benefits

• Comprehensive, competitive benefits package available at little to no cost to employees

Before you apply

• Eligible to obtain and maintain a U.S. Top Secret/Secret clearance
• Consent to pre-employment risk, integrity, and due diligence screening

About the company

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. Their family of systems is powered by Lattice OS, an AI-powered operating system.