CAD Administrator

The role

You will establish, maintain, and optimize the Siemens NX CAD environment. You will provide technical support to design and engineering teams and manage the IT helpdesk queue.

What you will do

• Develop, implement, monitor, and optimize the Siemens NX CAD environment.
• Provide specialized technical support for CAD software applications.
• Manage the incoming IT helpdesk queue.
• Resolve Tier 1 and Tier 2 technical support tickets.
• Onboard new hires by setting up workstations, accounts, and permissions.
• Create and maintain user-facing self-service documentation and knowledge base articles.
• Provide technical leadership and training to engineering and design teams.
• Coordinate configuration and improvement projects with various departments.
• Lead reliability, capability, and continuous improvement projects.
• Ensure CAD configuration complies with site security, quality, and regulatory standards.

Required qualifications

• Associate degree or Bachelor’s degree in Information Technology, Computer Science, Engineering, Drafting/Design, or equivalent work experience.
• 2–4 years of experience in an IT helpdesk/technical support role.
• Minimum 1–2 years of experience supporting or directly using CAD platforms (NX, SolidWorks) in a professional environment.
• Working knowledge interpreting NX Logs/Sys Logs.
• Strong written and verbal communication skills.
• Excellent troubleshooting skills with a methodical approach.
• Ability to explain complex technical issues to technical and non-technical staff.
• Patient, empathetic, and helpful attitude toward end-users.
• Strong multitasking skills.

Nice to have

• Experience administering Teamcenter PLM, including workflow, BOM, and access configuration.
• Multi-skilled experience administering and configuring Siemens NX with advanced troubleshooting capability across CAD, CAM, and CAE environments.
• Experience configuring NX templates, customization files, role-based settings, and standardized environments for multi-user deployments.
• Capable of obtaining U.S. Secret security clearance

Benefits

• Comprehensive, competitive benefits package available at little to no cost to employees.

Before you apply

• Consent to a third-party service provider conducting pre-employment risk, integrity, and due diligence screening.

About the company

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.