Manufacturing Systems Specialist

The role

The Manufacturing Systems Specialist responds to reported manufacturing support incidents for a global user base. This person serves as a bridge between production operations and digital manufacturing systems like PLM, ERP, and MES.

What you will do

• Respond to reported manufacturing support incidents
• Serve as a bridge between production operations and digital manufacturing systems
• Monitor intake of reported software problems
• Conduct root cause analysis by observing manufacturing processes
• Evaluate urgency, impact, and scope of reported incidents
• Escalate to engineering support when required
• Work directly with manufacturing engineers and technicians on the production floor
• Collaborate with software development teams and enterprise solution architects
• Propose new functionality or process improvements
• Create and maintain standard operating procedures and lead training for new feature rollouts

Required qualifications

• 2+ years in technical support, deployment, or system maintenance roles
• Hands-on expertise debug expertise with integrated enterprise systems, including MES, ERP, PLM
• Demonstrated ability to multitask competing support demands in fast paced environment
• Functional understanding of basic manufacturing concepts, processes and terminology
• History of collaborative engagement with software engineers
• Eligible to obtain and maintain an active U.S. Secret security clearance

Benefits

• Comprehensive, competitive benefits package available at little to no cost to employees

Before you apply

• Eligible to obtain and maintain an active U.S. Secret security clearance
• Consent to pre-employment risk, integrity, and due diligence screening

About the company

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. Their systems are powered by Lattice OS, an AI-powered operating system.