Supply Chain Systems Support Analyst

The role

You will respond to reported supply chain system incidents and manage the intake, evaluation, and tracking of these issues. You will work cross-functionally to solve complex systems problems and support system implementations and upgrades.

What you will do

• Identify and resolve software issues impacting supply chain efficiency.
• Monitor and triage reported software problems across multiple platforms.
• Conduct root cause analysis by observing supply chain processes and digital systems.
• Escalate issues to engineering support with operational context.
• Develop workarounds and best practices to minimize operational disruption.
• Analyze system data patterns and supply chain KPIs to identify problems.
• Project manage across cross-functional groups to drive solutions.
• Support system implementations, upgrades, and migrations through user acceptance testing.
• Develop training materials and champion change management.
• Propose improvements to workflows and system configurations.

Required qualifications

• Bachelors Degree in Supply Chain Management, Industrial Engineering, Information Systems, Business Analytics, or a related field.
• 2+ years of experience in supply chain systems, technical support, ERP/MRP administration, business systems analysis, or a related operations/technology role.
• Hands-on experience in one or more supply chain platforms (e.g., SAP, Oracle, NetSuite, Coupa, or similar).
• Hands-on debug expertise with integrated enterprise systems, including ERP, MRP, WMS, PLM, or procurement platforms.
• Functional understanding of core supply chain concepts, processes, and terminology.
• Ability to multitask competing support demands in a fast-paced environment.
• History of collaborative engagement with software engineers and cross-functional technical teams.
• Self-driven and proactive.
• Ability to communicate findings and recommendations to leadership and technical/non-technical audiences.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Nice to have

• Familiarity with Warehouse Management Systems (WMS) and Procurement Software/Tools.
• Experience with system integration tools, APIs, or middleware platforms.
• Experience supporting ERP implementations, major system migrations, and/or continuous enhancement projects.
• Experience in working on process optimization projects with both internal and external stakeholders under tight deadlines.
• Background in hardware manufacturing, aerospace and defense, or other complex supply chain environments.

Benefits

• Comprehensive, competitive benefits package available at little to no cost to employees.

Before you apply

• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.
• Consent to pre-employment risk, integrity, and due diligence screening.

About the company

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. Their systems are powered by Lattice OS, an AI-powered operating system.