Product Support Engineer

The role

You will support the operational fleet of Extra Large Autonomous Undersea Vehicles on a rotating roster. You will provide technical guidance, perform root cause analysis, and drive reliability improvements into the system.

What you will do

• Provide on-call engineering support to teams operating and maintaining fielded AUVs.
• Establish what happened from logs, telemetry, configuration and maintenance history.
• Plan and lead root cause investigations.
• Chair Material Review Board dispositions and manage fleet-wide system limitations.
• Turn fleet data into engineering recommendations and requirements.
• Build monitoring, alerting and diagnostic tooling.
• Author and distribute service bulletins.
• Create or approve operations, troubleshooting, incident response and maintenance publications.
• Govern the as-maintained configuration and SBOM.

Required qualifications

• 5+ years of professional experience in software, electrical, mechanical, mechatronic or systems engineering on complex systems.
• Ability to independently root cause difficult, ambiguous faults from limited or conflicting data.
• Hands-on experience with real hardware in an operational, field, integration and test, production or maintenance environment.
• Sound engineering judgement under time pressure.
• Strong coordination and communication skills.
• Experience with configuration management, engineering change processes, and fleet-wide change incorporation.
• A sincere commitment to a positive, inclusive, and collaborative culture.
• Ability to obtain and maintain a NV2 Security Clearance.

Nice to have

• Experience with robotic and/or autonomous systems within the maritime environment is advantageous

Benefits

• Highly competitive equity grants included in the majority of full time offers.
• Comprehensive, competitive benefits package available at little to no cost to employees.

Before you apply

• Ability to obtain and maintain a NV2 Security Clearance.
• Consent to pre-employment risk, integrity, and due diligence screening.

About the company

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. Their family of systems is powered by Lattice OS, an AI-powered operating system.