AV Operations Specialist

The role

You will be accountable for AV space performance, support request resolution, and event execution. You will perform preventative maintenance, manage the support queue, and provide technical coverage for live and hybrid events.

What you will do

• Serve as the AV owner for the office
• Execute preventative maintenance programs and recurring room sweeps
• Maintain accurate inventory of room systems and production gear
• Coordinate AV scope for office moves and room reconfigurations
• Maintain room documentation and site-specific information
• Triage, prioritize, and resolve the AV support queue
• Participate in the regional AV on-run rotation
• Isolate faults in the signal chain and drive issues to root cause
• Provide technical coverage for live and hybrid events
• Operate event production systems including audio, video, and streaming

Required qualifications

• 8+ years of hands-on experience in AV operations, workplace technology, or technical event support
• Experience owning a standing estate
• Working fluency across room systems, event audio, video, camera, and streaming
• Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Field of study relevant to the role as demonstrated through coursework, training, or professional experience

Nice to have

• Q-SYS DSP platforms
• Logitech CollabOS and Sync, Google Meet hardware, Zoom Rooms, and enterprise room system administration
• Preventative maintenance and room-sweep programs across a distributed room fleet
• Broadcast video switchers such as Blackmagic ATEM, Ross Carbonite, or NewTek TriCaster
• Digital audio mixing consoles such as Yamaha DM7 or CL/QL series, and Shure wireless systems
• PTZ camera systems and multi-camera workflows
• Ticketing and workflow systems such as Jira
• Coordinating AV contractors, integrators, and labor for site support and event coverage
• CTS certification or equivalent demonstrated capability

Benefits

• Competitive compensation
• Optional equity donation matching
• Generous vacation
• Parental leave
• Flexible working hours
• Office space

Before you apply

• We do sponsor visas

About the company

Anthropic is a public benefit corporation headquartered in San Francisco. Its mission is to create reliable, interpretable, and steerable AI systems.