Reseller Operations Manager, Japan & Korea

The role

You will own reseller onboarding, transactions, payments, and support for Japan and Korea. You will manage both hyperscaler resale and direct resale motions for these regions.

What you will do

• Own reseller onboarding for Japan and Korea end to end
• Run hyperscaler reseller operations including deal-registration and marketplace authorizations
• Run direct reseller operations including quotes, order booking, and provisioning
• Run regional reseller incentives including eligibility and payout validation
• Stand up first-line operational support for resellers in Japanese and Korean
• Manage outsourced or contracted operations capacity in the region
• Own reseller reporting for Japan and Korea
• Adopt and write in-region variants of global Partner Operations playbooks

Required qualifications

• Several years in channel, reseller, distribution, or partner operations at a technology company
• Working proficiency in Japanese, Korean, and English
• Practical knowledge of how at least one major cloud marketplace's reseller program works
• Hands-on experience with quote-to-order, order management, or partner billing
• Track record of turning manual processes into documented workflow and reporting
• Hands-on Salesforce experience
• Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Field of study relevant to the role as demonstrated through coursework, training, or professional experience

Nice to have

• Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem
• Experience with partner incentive or rebate operations
• Experience with a partner program during its launch phase
• Experience with PRM or deal-registration tooling
• Building automations with Claude or similar tools

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Office space

Before you apply

• We do sponsor visas

About the company

Anthropic is a public benefit corporation headquartered in San Francisco. Its mission is to create reliable, interpretable, and steerable AI systems.