Anthropic

Head of Enablement Experience & Innovation

San Francisco, CA | New York City, NY. Posted 8 days ago

The role

You will build the next generation of sales enablement using a Claude-first approach. You will design personalized learning experiences and workflows that integrate into existing seller tools.

What you will do

  • Set the vision and roadmap for a Claude-first approach to enablement
  • Use Claude to tailor learning to each seller's role, tenure, and live deals
  • Design workflows that bring guidance to sellers in the tools they already use
  • Lead the learning platform, enablement tools, playbooks, and content hub
  • Run enablement like a product by leading discovery and testing on live deals
  • Track adoption and impact on ramp time, win rate, and attainment
  • Partner with Sales Leadership, Revenue Operations, Product, and Marketing
  • Run fast experiments with new Claude capabilities and set standards for responsible AI use

Required qualifications

  • Deep, hands-on expertise using AI to design and deliver enablement or learning at scale
  • Background in user experience design, product management, or workflow design applied to enablement, learning, or sales tools
  • Led the design and launch of a product or learning experience at scale
  • Worked directly with senior sales leaders and frontline managers to secure sponsorship for change
  • Tested and improved programs with sellers and sales leaders before scaling them
  • Defined and tracked adoption and impact measures
  • Run programs across multiple geographies, segments, or roles
  • Bachelor’s degree or an equivalent combination of education, training, and/or experience
  • Field of study relevant to the role as demonstrated through coursework, training, or professional experience

Nice to have

  • Experience building and leading a team of senior enablement professionals
  • A clear, experience-based view of why learning programs often fail to change how sellers work
  • Prior experience in a sales or customer-facing role
  • Experience at an AI company or an enterprise technology company during a period of rapid sales team scaling
  • Hands-on experience building with Claude or similar AI tools
  • Clear written and spoken communication with executive audiences
  • Experience selecting and running learning platforms and enablement tools

Benefits

  • Competitive compensation
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space

Before you apply

  • We do sponsor visas

About the company

Anthropic is a public benefit corporation headquartered in San Francisco. Its mission is to create reliable, interpretable, and steerable AI systems.

Head of Enablement Experience & Innovation at Anthropic | JobZoey