Business Systems Analyst, New Product Introduction

The role

You will own the systems side of new product and pricing launches from initial discussion through the first billing cycle. You will manage changes across catalog, quoting, contracts, billing, tax, and reporting systems.

What you will do

• Own the systems side of new product and pricing launches
• Turn pricing and packaging decisions into concrete system changes
• Build and run a repeatable NPI playbook
• Join launch planning early with Product and Pricing
• Design how new pricing models work end to end
• Plan the impact on existing customers
• Own end-of-sale and retirement of products and prices
• Coordinate changes across Salesforce, billing and tax platforms
• Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal
• Check every launch after it goes live to ensure data matches

Required qualifications

• Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role
• Hands-on ownership of product and pricing launches
• Experience launching new products or pricing models at a fast-growing company
• Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool
• Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
• Experience running a cross-functional process with many sign-offs
• Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approval processes)
• Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers
• Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Field of study relevant to the role

Nice to have

• Experience in GTM, revenue or finance systems roles
• Experience with usage-based or consumption pricing
• Experience with billing platforms such as Stripe, Metronome or Zuora
• Experience moving existing customers onto new pricing
• Experience with tax setup for new products
• Experience with integrations between Salesforce and billing, ERP or provisioning systems
• Basic SQL and comfort using a data warehouse
• Salesforce Administrator certification
• CPQ Specialist, Advanced Administrator or Business Analyst certification
• Hands-on use of AI tools (Claude or similar)

Benefits

• Competitive compensation
• Optional equity donation matching
• Generous vacation
• Parental leave
• Flexible working hours
• Office space

Before you apply

• We do sponsor visas, but not for every role and candidate

About the company

Anthropic is a public benefit corporation headquartered in San Francisco. Its mission is to create reliable, interpretable, and steerable AI systems.