Renewals Manager

About the job

Renewals Manager As a member of our growing Renewals team, you will be instrumental in defining, testing, and scaling a renewals model that balances high-volume scale with top-down positioning across the Japan market. Based in our Tokyo office, you will partner closely with customers and internal stakeholders such as Account Executives, Customer Success Managers, Finance, and Legal to ensure Asana customers are set up for continued success from their Asana investment. Your primary focus will be managing customer renewals to maximize retention, identify expansion opportunities, and drive a high degree of customer satisfaction. You will play a critical role in protecting and growing Asana's…