Head of Research

The role

You will lead a mixed-method research practice spanning UX Research and Quantitative Market Research. You will build and lead a research function to generate actionable understanding of users and unmet needs to inform product strategy and roadmap decisions.

What you will do

• Define and own the research agenda mapped to product and business questions.
• Champion a mixed-method approach for strategic questions.
• Lead and unify a combined UX Research and Quantitative Market Research function.
• Hire, develop, and retain a high-performing team.
• Lead the adoption and operational guidelines of modern AI tools.
• Own the strategy and facilitation of the Beta program.
• Define and maintain a company-wide usability framework.
• Build scalable research operations across tooling, panel management, and recruitment.

Required qualifications

• Proven experience leading and scaling user research teams in a complex product environment.
• Deep expertise in qualitative and quantitative mixed-method research.
• Demonstrated track record of connecting user and market insights to product strategy and business outcomes.
• Background navigating complex B2B or B2B2C contexts with multiple user types and cross-functional stakeholders.
• Strong executive presence to distill complex findings into narratives for leadership.
• Proven ability to build operational infrastructure, recruitment frameworks, and team structures from the ground up.
• Curiosity about AI tools and emerging technologies.

Nice to have

• Familiarity with AI tools and their evolving role within product landscapes and research methodologies.

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options

About the company

Asana is a leading platform for human + AI collaboration. The company has been named to Fortune's Best Workplaces for 7+ years.