Lead Product Manager, Enterprise Services Management

The role

You will drive the 0 to 1 strategy and product vision for Asana's Enterprise Services Management business. This involves building an AI-native MVP and partnering with customers to define workflows and roadmaps.

What you will do

• Drive the 0 to 1 strategy and product vision for Asana's ESM business
• Partner with customers to validate pain points and co-develop workflows
• Translate customer insights into MVP scope and an iterative roadmap
• Build and launch an AI-native MVP
• Collaborate with engineering, design, and UXR to build technical AI systems
• Drive cross-functional GTM by partnering with Sales, Channel, PMM, and CS
• Work with channel partners to refine migration and onboarding experiences
• Operate with high velocity to break down ambiguous problems and ship iteratively

Required qualifications

• 10+ years of Product Management experience
• Demonstrated success building AI-driven platforms, automation systems, service workflows, or enterprise SaaS products
• Strong 0 to 1 builder experience
• Technical systems thinker comfortable with architecture, flows, and tradeoffs
• Ability to reason about integrations, identity systems, workflow engines, and AI agent behavior
• Customer-centric with ability to translate qualitative insights into product decisions
• Commercially and GTM savvy
• Exceptional communicator with crisp writing and clear storytelling

Nice to have

• experience with multi-agent systems, LLM-powered workflows, or AI operations

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options

About the company

Asana is a leading platform for human + AI collaboration used by millions of teams. The company has been named to Fortune's Best Workplaces for over 7 years.