Industrial Organizational (I/O) Psychologist

The role

The consultant will support behavioral science, performance measurement, and evidence-based service improvement for the Transportation Security Administration. They will design measurement approaches, analyze human-centered data, and translate findings into practical recommendations for leaders.

What you will do

• Apply I/O psychology and behavioral science principles to design and evaluate performance measures.
• Support development of surveys, observation tools, interview protocols, and rating scales.
• Review measurement approaches for validity, reliability, fairness, and bias.
• Develop research plans, analysis plans, and methodological documentation.
• Support the full Passenger Experience Survey lifecycle.
• Conduct descriptive and inferential statistical analyses.
• Partner with data analysts to validate calculations and review dashboard logic.
• Develop technical reports, executive summaries, and briefing slides.
• Translate findings into practical recommendations for training, coaching, and process changes.
• Participate in client meetings, research discussions, and airport retrospectives.

Required qualifications

• Master's degree in industrial organizational psychology or a closely related behavioral science field with substantial graduate-level training in I/O psychology, research methods, psychometrics, and s
• Approximately four to seven years of relevant applied experience in I/O psychology, behavioral science, survey research, assessment, performance measurement, organizational research, consulting, or a
• Demonstrated experience designing or evaluating surveys, assessments, rating scales, observational tools, interviews, focus groups, or other human-centered research methods.
• Working knowledge of validity, reliability, measurement error, sampling, bias, subgroup analysis, research ethics, and the appropriate interpretation of quantitative and qualitative evidence.
• Experience applying statistical techniques and using at least one analytical platform such as SPSS, R, Python, SAS, Stata, or an equivalent tool.
• Strong Microsoft Excel skills.
• Ability to synthesize complex evidence and communicate findings clearly to technical and nontechnical audiences.
• Strong writing, presentation, collaboration, and critical thinking skills.
• Ability to manage multiple priorities and produce accurate work under tight deadlines.
• Ability to obtain and maintain the applicable Department of Homeland Security fitness determination, Public Trust, facility access, and system access.

Nice to have

• Doctoral degree or progress toward a doctorate in industrial organizational psychology, business psychology, organizational psychology, or a closely related field.
• Experience in data visualization tools such as PowerBI or Tableau
• Experience supporting a Federal Government, Department of Homeland Security, transportation, national security, or other large mission-oriented organization.
• Experience with large-scale survey administration, longitudinal research, multilevel or clustered data, text analytics, data visualization, or dashboard development.
• Experience in performance management, organizational development or design, employee or customer experience, leadership assessment, behavioral assessment, workforce research, training evaluation, or c
• Experience helping leaders use behavioral or performance data to make decisions

Benefits

• Comprehensive benefit package

Before you apply

• Ability to obtain and maintain the applicable Department of Homeland Security fitness determination, Public Trust, facility access, and system access.

About the company

ASI Government provides government leaders with expertise to navigate acquisition and organizational challenges. For over 30 years, ASI has impacted over 70 government agencies across the civilian, defense, and intelligence communities.