Deputy PM / Change Management Consultant

The role

This person will support a Department of Homeland Security component with customer experience strategy, communications, survey development, analysis, and organizational improvement. They will also provide project management and business process management support.

What you will do

• Support the project manager and team in coordinating projects
• Collect necessary information to start projects
• Provide operational support such as liaising with stakeholders and tracking timelines
• Prepare, review, and maintain project documentation, agendas, and reports
• Support communications and marketing efforts for a Federal agency's CX program
• Develop targeted messaging for internal and external stakeholders
• Develop materials including memos, PowerPoints, fact sheets, case studies, articles, brochures, briefing books, and reports
• Manage clearance processes for communications
• Design, develop, and deploy customer satisfaction and employee surveys
• Support meeting design and facilitation

Required qualifications

• Ability to obtain and/or possess favorable DHS fitness determination (TSA EOD / Suitability / Public Trust)
• BA/BS degree
• Excellent knowledge of Microsoft Word, Excel, and PowerPoint
• Excellent interpersonal skills
• Strong team player
• Excellent written and oral communications skills
• Develop high-quality client deliverables
• Design and facilitate client meetings
• Drive critical project actions forward on behalf of the client
• Coordinate and schedule client meetings and workshops
• Partner with colleagues and contract teammates to achieve desired client outcomes
• Active and Current DHS TSA Public Trust

Nice to have

• 5-7 years of Federal Government consulting experience with change management/presentation/design
• Proficiency with Canva, Visio or other graphic arts and desktop publishing software
• Experience designing and implementing cutting-edge SharePoint sites

Benefits

• Comprehensive benefit package

About the company

ASI Government provides government leaders with expertise to navigate acquisition and organizational challenges. They have impacted over 70 government agencies across the civilian, defense, and intelligence communities.