Credentialing Coordinator

The role

This role provides cross-functional support within the Compliance & Quality Department. The person will ensure the accuracy of electronic and paper medical records and provide direct support to credentialing operations.

What you will do

• Supports daily Health Information Management operations.
• Responds to release of information requests, audits, and investigations.
• Manages and processes paper medical records stored on- and off-site.
• Runs scheduled and ad hoc reports from the Electronic Health Record system.
• Leads EHR error correction efforts and tracks resolution timelines.
• Conducts access audits and monitors EHR usage patterns.
• Assists in training staff on EHR functionality and documentation expectations.
• Performs administrative support duties for credentialing processes.
• Assists in onboarding new staff by gathering and submitting credentialing documentation.
• Serves as a liaison to the primary source verification vendor.

Required qualifications

• Demonstrated ability to learn and master basic concepts of medical record-keeping requirements.
• Excellent communications skills, written and verbal.
• Excellent customer service skills.
• Able to follow directions and work independently and as a member of a team.
• Concurrently handle multiple tasks and carry out multiple short- and long-term projects.
• Perform detailed work accurately and take initiative to learn new tasks.
• Strong analytic, critical thinking, interpersonal, and organizational skills.
• Ability to maintain confidentiality and handle highly sensitive information with discretion.
• Intermediate proficiency with Office 365 applications.

Nice to have

• Associate degree in human service, health care administration, business administration, or related field
• 1 years’ experience in a health care or human service system

Benefits

• Competitive package of compensation and benefits

About the company

Aspire Health and Community Services is a compassionate, accountable community that believes mental health is the foundation of a person’s overall health. The organization is committed to diversity, equity, and inclusion.