Assistant Director, Leave and Accommodation

The role

The Assistant Director provides leadership and operational oversight for leave of absence and workplace accommodation programs. This person supervises Leave & Accommodations Specialists and manages complex case strategies.

What you will do

• Lead day-to-day administration of leave and accommodation programs.
• Directly supervise Leave & Accommodations Specialists.
• Manage high-risk or complex cases involving medical restrictions and leave types.
• Guide and document the ADA interactive process.
• Oversee various leave types including FMLA, military leave, and state paid leave.
• Serve as the primary escalation point for leave and accommodation matters.
• Manage relationships with third-party leave and accommodation administrators.
• Oversee return-to-work planning and medical releases.
• Conduct routine audits of leave and accommodation files.
• Develop and maintain reporting on caseload and vendor performance.

Required qualifications

• Advanced working knowledge of FMLA, ADA, USERRA, pregnancy-related accommodation requirements, state and local leave laws, paid leave programs, disability benefits coordination, and the interactive ac
• Ability to administer leave and accommodation matters across multiple jurisdictions.
• Ability to set expectations, prioritize team workloads, coach performance, review work product, resolve escalations, and build consistent and accountable practices.
• Strong critical-thinking and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to manage a high-volume and complex caseload.
• Ability to analyze trends, maintain metrics, and evaluate vendor performance.
• Demonstrated discretion in handling medical information and sensitive employee records.
• Proficiency in Microsoft Office Suite.
• Experience with HRIS, case-management, ticketing, payroll, benefits, or leave-administration systems.

Nice to have

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Five or more years of progressive Human Resources experience
• Substantial direct experience with leave administration and workplace accommodations
• Prior leadership, team-lead, or supervisory experience

About the company

Asset Living is a third-party management firm with a portfolio of properties including multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing. It is a fast-growing company that aims to drive innovation and results for clients and communities across the US.