Asteralabs
Principal Product Application Engineer - PCIe
San Jose, California, United States. Posted 5 months ago
The role
The Principal Product Application Engineer serves as a technical bridge between customers and the engineering organization for Aries PCIe products. You will work with hyperscalers, OEMs, and system builders to solve system-level challenges and drive product adoption.
What you will do
- Serve as the primary technical resource for customers during pre-sales evaluation and post-sales deployment
- Deliver technical presentations, product training, and demonstrations to customer engineering teams
- Build trusted advisor relationships with key accounts and drive product adoption
- Lead root cause analysis and debugging of complex PCIe signal integrity and protocol issues
- Support customer lab bring-up, characterization, and validation activities
- Develop and execute test plans to reproduce and resolve customer-reported issues
- Create application notes, reference designs, and best practices guides
- Develop collateral that accelerates customer time-to-deployment
- Contribute to product documentation including datasheets and user guides
- Partner with product management and engineering to translate customer feedback into product requirements
Required qualifications
- Bachelor's degree in Electrical Engineering, Computer Engineering, or related field
- 8+ years of experience in applications engineering, technical support, or system engineering roles
- Strong understanding of PCIe architecture, protocol, and electrical specifications (Gen4/Gen5/Gen6)
- Hands-on experience with lab equipment including oscilloscopes, protocol analyzers, and BERT tools
- Experience debugging high-speed serial interfaces at both the physical and protocol layers
- Excellent written and verbal communication skills
- Develop and modify firmware using C to implement features, optimize performance, and resolve technical issues
- Travel to customer sites worldwide
Nice to have
- Experience with PCIe retimers, redrivers, or similar connectivity components
- Familiarity with server, storage, or GPU system architectures
- Background in signal integrity analysis and simulation tools
- Scripting proficiency (Python, TCL) for test automation and data analysis
- Prior experience working directly with hyperscale or enterprise data center customers
- Track record of creating high-quality technical documentation and application notes
Benefits
- discretionary bonus
- incentives
- benefits
About the company
Astera Labs provides rack-scale AI infrastructure through purpose-built connectivity solutions. The company's Intelligent Connectivity Platform integrates semiconductor-based technologies with the COSMOS software suite.