HubSpot Systems Administrator

The role

This person will build and maintain HubSpot environments, integrations, and automations. The role involves operational throughput and project work to support staff serving apartment communities.

What you will do

• Address HubSpot and other helpdesk requests promptly and professionally.
• Keep system-generated work moving including program drops, backfills, and go-live verifications.
• Build, test, and deploy features, automations, and system improvements across HubSpot and connected systems.
• Manage native and API-based integrations with platforms such as Mapsly, Greenhouse, Qwilr, SyncMatters, and Plant an App.
• Maintain system stability and data integrity through regular updates, patches, and data syncs.
• Trace and resolve sync issues between HubSpot and connected systems.
• Run and improve recurring audits to catch bad data.
• Own day-to-day configuration of the HubSpot environment including users, permissions, and pipelines.
• Partner with the VP of Tech Systems to clarify requirements and align priorities.
• Provide coverage for the Matrix platform during PTO.

Required qualifications

• Meticulous attention to detail
• Strong troubleshooting instincts
• Tenacity to follow a problem through to its cause
• Excellent documentation and communication skills
• Self-motivated, self-disciplined, high ownership, and flexible
• Systems thinker
• 3+ years with HubSpot, or comparable experience administering a similar CRM or business systems platform
• Hands-on experience configuring a CRM platform: users and teams, permissions, record layouts and views, pipelines and stages, properties, and custom objects
• Experience with contact and company data management at scale: merges, associations, deduplication, imports, and cleanup
• Working knowledge of SQL and relational databases
• Working knowledge of APIs, webhooks, JSON, and authentication methods
• Solid understanding of dashboards, reporting, and data structures

Nice to have

• HubSpot experience is preferred, or experience with a comparable CRM or business systems platform

About the company

Apartment Life builds community and transforms lives in apartment communities nationwide. The Tech Systems team is small and fully remote.