W/WW Operations Manager

The role

The Water/Wastewater Operations Manager provides leadership, technical guidance, and compliance oversight for water and wastewater operations and maintenance services. This person will supervise certified and non-certified operations staff serving as circuit riders for municipal, commercial, and private treatment systems.

What you will do

• Supervise, schedule, coach, and support water and wastewater operations and maintenance staff.
• Oversee daily and weekly staffing assignments for operator coverage, site visits, and emergency response.
• Travel to client facilities to review treatment plants, pump stations, and lift stations.
• Review treatment operations, maintenance activities, process controls, and operating data.
• Serve as, or coordinate with, the assigned operator-in-responsible-charge.
• Direct and review procedures for collecting samples, field measurements, and compliance data.
• Review laboratory analytical data, maintenance logs, and facility records.
• Support regulatory reporting, permit compliance, and client communication.
• Identify and troubleshoot operational, mechanical, process, and compliance issues.
• Conduct training for staff and client personnel on treatment operations and safety.

Required qualifications

• Strong working knowledge of water and/or wastewater treatment operations.
• Ability to lead field staff and provide technical direction on process controls and compliance.
• Ability to interpret permits, engineering plans, specifications, and laboratory results.
• Familiarity with DEP reporting, sampling requirements, and compliance documentation.
• Practical knowledge of water/wastewater sampling, pump operation, and facility maintenance.
• Ability to troubleshoot operational problems under pressure.
• Strong communication skills to explain technical issues to various stakeholders.
• Ability to coach, mentor, and develop operations staff.
• Strong organizational skills to manage schedules, documentation, and multiple facilities.
• Ability to work collaboratively with project managers and engineering staff.
• Comfort working on a variety of treatment technologies.
• Ability to travel to client sites as needed.

Nice to have

• Prior experience supervising water or wastewater operators, field staff, maintenance staff, or circuit-rider teams
• Current high-level water and/or wastewater operator certification with relevant subclasses
• Professional Engineer license or other relevant technical credentials
• Experience serving as an operator-in-responsible-charge, lead operator, chief operator, operations supervisor, or compliance lead

Benefits

• Company-subsidized medical and dental insurance
• Company-paid life, short-term, and long-term disability insurance
• 401(k) match
• Tuition assistance
• Cross-training and opportunities to work on a variety of environmental projects
• Performance-based bonuses and other incentives
• Opportunities for continued technical and professional development

About the company

Apex Companies is a consulting and engineering firm in the AEC industry. It is a national firm with 2,000+ employees and 70+ locations across the United States.