Career Manager (Private Sector, Professional Services)

The role

This person will guide Commercial North America Consultants through career journeys and build operational excellence. They will oversee talent development, evaluation, and retention systems to support business growth.

What you will do

• Oversee and improve systems for talent development, evaluation, feedback, and retention.
• Partner with consultants to develop career development frameworks.
• Enhance performance management processes including feedback cycles and promotion calibrations.
• Align talent development and retention initiatives with regional business objectives.
• Align career aspirations with business needs for professional growth.
• Serve as a trusted resource to consultants regarding career growth and performance.
• Guide consultants through learning and development journeys.
• Connect consultants with appropriate advisors.
• Drive engagement through consultant interaction and stakeholder alignment.
• Support internal operational processes like feedback tracking, timesheets, and compliance.

Required qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field.
• 5-7 years of experience in Human Resources, Talent Management, or Career Counseling within a consulting or professional services environment.
• Proven experience managing a pool of resources in a consulting or professional services organization.
• Strong one-on-one coaching and mentoring capabilities.
• Ability to strategically align workforce capability development with short and long-term business objectives.
• Proven ability to develop talent in a way that directly supports business performance and growth.

Nice to have

• Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes.
• Adept at navigating challenging situations and driving difficult conversations toward resolution with tact and professionalism.
• Facilitative working style; you excel working in a place characterized by ambiguity and unknowns.
• Passion for continuous improvement.
• Possess humility and continual drive for learning.
• Collaborative and support others.

Benefits

• 401(k) plan with company match
• Flexible time off
• Paid parental leave
• Medical, dental, and vision plans
• Life insurance
• Disability insurance
• Wellness programs
• Flexible spending accounts
• Health savings account contributions
• Employee referral bonus program
• Learning and development resources
• Employee Assistance Program (EAP) with free mental health support

About the company

Appian provides AI automation for the most important business processes at the world’s largest organizations. The platform is known for its unique power, reliability, and scale.