Career Manager

The role

You will guide Chennai consultants through career journeys and build operational excellence to fuel Customer Success. You will oversee talent development, evaluation, and retention systems while partnering with consultants to develop career frameworks.

What you will do

• Oversee and improve systems for talent development, evaluation, feedback, and retention.
• Partner with consultants to develop career development frameworks.
• Enhance performance management processes including feedback cycles and promotion calibrations.
• Align talent development and retention initiatives with regional business objectives.
• Align career aspirations with business needs for professional growth.
• Serve as a resource to consultants regarding career growth and performance.
• Guide consultants through learning and development journeys.
• Connect consultants with appropriate advisors.
• Drive engagement through consultant interaction and stakeholder alignment.
• Support internal operational processes like feedback tracking and timesheets.

Required qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field.
• 5-7 years of experience in Human Resources, Talent Management, or Career Counseling within a consulting or professional services environment.
• Proven experience managing a pool of resources in a consulting or professional services organization.
• Strong one-on-one coaching and mentoring capabilities.
• Ability to strategically align workforce capability development with short- and long-term business objectives.
• Proven ability to develop talent in a way that directly supports business performance and growth.

Nice to have

• Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes.
• Adept at navigating challenging situations and driving difficult conversations toward resolution with tact and professionalism.
• Facilitative working style; you excel in a place characterized by ambiguity and unknowns.
• Passion for continuous improvement.
• Possess humility and a continual drive for learning.
• Collaborative and supportive of others.

Benefits

• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

About the company

Appian provides AI automation for the most important business processes at the world’s largest organizations. The company has been automating processes for more than 25 years.