Senior Customer Engineer Middle East, Oil & Gas

The role

You will lead technical pre-sales for National Oil Company engagements in the Middle East. You will translate operational challenges into Armada solutions across edge compute, sovereign AI, and disconnected/denied-environment use cases.

What you will do

• Own technical pre-sales for regional NOC accounts including discovery, solution design, demos, proofs of concept, and technical proposals.
• Maintain accountability for the pre-sale design of integrated edge solutions.
• Translate upstream, midstream, and downstream operational use cases into Armada architectures.
• Lead and document proofs of concept, partnering with product, delivery, and partner engineering teams.
• Remain the customer’s technical point of contact through implementation.
• Act as the trusted technical advisor to customer engineering and IT/OT stakeholders.
• Position Armada’s Galleon, Atlas, and Bridge platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives.
• Develop and maintain deep working knowledge of Armada’s partner ecosystem.
• Act as the technical interface to partners and system integrators on shared NOC engagements.
• Support bid and RFP responses with technical content, architecture diagrams, solution selection and effort estimates.

Required qualifications

• 8+ years of pre-sales, solution architecture, or customer/sales engineering experience.
• Direct experience in the oil & gas sector.
• Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture.
• Ability to lead technical conversations with both engineering teams and senior decision-makers.
• Experience scoping and running proofs of concept and writing technical proposals.
• Familiarity with the GCC / MEA energy landscape and NOC procurement and operating environments.
• Comfort working within a multi-partner ecosystem.
• Excellent communication and presentation skills in English.
• Willingness to travel across the region.

Nice to have

• Hands-on exposure to OT/IIoT, remote and disconnected operations, or data sovereignty requirements.
• Experience with Microsoft Azure (incl. Azure Local) and/or NVIDIA AI and/or Qualcomm infrastructure.
• Arabic language skills.

About the company

Armada is the hyperscaler for the edge, delivering modular AI infrastructure. The company builds the infrastructure layer for sovereign and edge AI using rugged, deployable compute.