Vice President, Analysts & Client Support

The role

You will lead a team of 20–30 analysts responsible for delivering portfolio analytics across the Arcana platform. You will partner with Product, Engineering, Data Science, and Client Success to translate investment workflows into product capabilities.

What you will do

• Lead, mentor, and scale a team of 20–30 analysts.
• Drive hiring, onboarding, performance management, and career development.
• Partner with senior leadership to set priorities and execution standards.
• Own quality standards for portfolio data workflows, client implementations, and analytics validation.
• Partner with Product, Engineering, and Data Science to define the roadmap.
• Translate complex investment processes into scalable product capabilities.
• Establish best practices and quality controls across financial models and deliverables.
• Act as the primary escalation point for analytical and client challenges.
• Collaborate with portfolio managers, CIOs, traders, and risk teams.
• Define team goals, operational metrics, and delivery KPIs.

Required qualifications

• 12+ years of experience in institutional investing, asset management, hedge funds, portfolio analytics, risk analytics, investment technology, or client-facing analytical delivery.
• 5+ years of people management experience, including leading teams of 20+ professionals.
• Deep expertise in portfolio performance measurement, attribution, risk analytics, portfolio construction, and institutional investment workflows.
• Proven experience managing cross-functional initiatives involving Product, Engineering, and Business teams.
• Strong leadership skills with a track record of building, mentoring, and retaining high-performing analytical teams.
• Excellent stakeholder management and communication skills.
• Strong analytical capabilities with advanced Excel skills and experience working with large financial datasets.
• Proven ability to build scalable analyst processes, QA frameworks, documentation standards, and operating metrics.
• Experience managing global stakeholders and collaborating across multiple time zones.
• Ability to balance strategic planning with hands-on execution in a fast-paced, high-growth environment.
• Bachelor's or Master's degree from a top-ranked university in Finance, Economics, Engineering, Mathematics, or a related field.

Nice to have

• CFA designation strongly preferred
• FRM or MBA is a plus
• Experience with Bloomberg, FactSet, MSCI Barra, Aladdin, Charles River, or similar institutional investment platforms
• Familiarity with Python, SQL, or other analytical tools is an advantage

About the company

Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance and risk.