Senior AI Product Manager, Observability

The role

You will own the Observability product area end-to-end, including tracing, instrumentation, and dashboards. You will set the strategy and roadmap while working closely with customers, engineering, and design to improve AI application debugging and monitoring.

What you will do

• Own Arize's Observability product area end-to-end
• Set the strategy and roadmap across a large, interconnected product surface
• Develop a deep understanding of how developers debug and operate AI applications and agents
• Drive the evolution of tracing and session UX
• Partner with Growth to improve activation and adoption across Observability
• Spend significant time with customers to understand real-world workflows
• Work closely with Engineering on technically complex problems
• Collaborate directly with the founder and CPO on product direction and prioritization
• Make difficult prioritization decisions across competing demands
• Partner cross-functionally with Engineering, Design, Growth, Sales, and Marketing

Required qualifications

• Significant product management experience independently owning technically complex products or product areas
• Meaningful experience with observability, APM, developer infrastructure, or adjacent technical products
• A strong working understanding of distributed tracing and the broader observability ecosystem, including logs, metrics, instrumentation, and APM
• Experience with or a strong understanding of query and search systems
• Strong technical depth and hands-on engineering ability
• Ability to debug issues independently and navigate code
• Ability to build prototypes and technical proofs of concept
• Ability to propose technical implementations and reason through tradeoffs
• Ability to hold credible technical discussions with engineers
• Excellent product and UX instincts
• Strong ownership, initiative, and bias toward action
• A collaborative, low-ego approach to working with founders, engineers, and designers

Nice to have

• Direct product experience with distributed tracing, OpenTelemetry, OpenInference, APM, or monitoring products at scale
• Experience with telemetry ingestion pipelines, high-cardinality data, or large-scale query/search systems
• Strong backend or platform engineering background, particularly with distributed systems or data infrastructure
• Hands-on programming experience and comfort working across backend and frontend technologies
• Experience owning product-led growth or developer activation motions for a technical product
• Early-stage or high-growth startup experience, particularly in founder-led environments

Benefits

• Medical
• Dental
• Vision
• 401(k) plan
• Unlimited paid time off
• Generous parental leave plan
• Mental and wellness support
• WFH monthly stipend for co-working spaces

About the company

Arize AI is the leading AI & Agent Engineering observability and evaluation platform. The company serves over 150 leading enterprises and Fortune 500 companies.