Senior Consultant, Professional Services

The role

You will deliver implementation and consulting services to customers to ensure successful transitions to the Arkestro system. You will work with customers to understand their needs, identify solutions, and map procurement processes to the platform.

What you will do

• Work directly with the customer and project team to implement the Arkestro system in the customer's procurement process.
• Utilize functional, technical, and product expertise to deliver solutions for customers.
• Review, analyze, and evaluate existing customers' procurement processes and templates to map them to the Arkestro solution.
• Act as lead across cross-functional teams to prepare and drive the overall project plan.
• Partner with business leads and IT team members to identify system or process improvements.
• Act as the primary point of contact for system-based sustaining issues, product enhancements, and change requests.
• Provide training, mentoring, and knowledge transfer related to solution functionality and development and testing methodologies.

Required qualifications

• US-based.
• Minimum of 6 years of experience as either an implementation consultant, business analyst, or project manager.
• Excellent communication skills to engage and collaborate with stakeholders at all levels.
• Ability to resolve complex problems by creating new and innovative approaches.
• Ability to lead through influence and establish oneself as a trusted advisor.
• Resilient in a changing environment and able to prioritize multiple deliverables and stakeholder groups.
• Solves complex problems with meticulous attention to detail and sound judgment.
• Passionate about working with disruptive technology.
• Willing to travel 35% of the time or more.

Nice to have

• Ideally has procurement experience with relevant processes, tools, and the broader systems landscape

Benefits

• Competitive salary and startup equity
• Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
• 401K discretionary employer matching
• Unlimited PTO
• Remote-first team with regular opportunities to get together in person
• Annual budget of $1,000 for learning and professional development

About the company

Arkestro's Predictive Procurement Platform applies AI, game theory, and behavioral science to enterprise negotiations. The company is a hyper-growth Series A startup.