Associate Director, Business Intelligence

The role

The Associate Director, Business Intelligence directs and produces time-sensitive reporting and analytical needs for University Advancement. This hands-on technical role involves supervising Business Intelligence Analysts and serving as a liaison to senior members of Advancement.

What you will do

• Develop business intelligence and analytic solutions.
• Use data visualization software and predictive modeling tools to communicate complex data.
• Conduct high quality data analysis to support strategic decision making.
• Ensure consistent look, feel, and quality assurance among analysts' products.
• Recruit, mentor, and direct the development of business intelligence analysts.
• Oversee project management for business intelligence projects and initiatives.
• Collaborate with the Data & Analytics Director to determine strategy and priorities.
• Work with business users to define desired outcomes and business requirements.
• Conduct end user training in BI tools as needed.
• Identify critical process improvement areas and collaborate on solutions.

Required qualifications

• 5+ years of professional experience in an analytical or information specialist role within an academic, nonprofit, corporate or consulting setting.
• Experience in designing business intelligence solutions using Salesforce (Lightning, CRM-A, Tableau).
• Experience with statistical programs, data mining, and comprehensive analysis.
• Prior business or technical staff management experience in delegating, planning and mentoring.
• Management of staff or high level project management.
• Proficiency at planning and setting meaningful objectives to meet office goals.
• Strong interpersonal skills.
• Ability to work both independently and manage teams within a customer-service oriented environment.
• Excellent written/oral/interpersonal communication skills.
• Organizational skills to handle several projects simultaneously and meet deadlines.
• Advanced proficiency in Microsoft Office, in particular Excel and PowerPoint.
• Bachelor's degree.

Nice to have

• Understanding of cloud data warehousing and experience with ETL tools (such as Matillion and Snowflake)
• Experience with relational databases and data extraction tools (such as SQL)
• Advanced degree
• Understanding of philanthropy and fundraising practices
• Knowledge of and commitment to the values and mission of higher education and the goals and guiding principles of the Office of Development
• Sense of humor

Benefits

• Comprehensive benefit program

About the company

The department of Data & Analytics plays a critical strategic role within Advancement, providing the analytical framework, data architecture, application development and tools for data-driven decision making.