Box Office Intern - Frederick Keys

The role

The Box Office Intern will gain real-world experience in a professional sports organization. They will work on communication, fan experience, and sports ticket sales.

What you will do

• Assist in preparation of seasonal and gameday ticketing needs
• Gain knowledge and experience in servicing group and individual tickets
• Gain experience in clear and friendly phone manners
• Work Frederick Keys home games as directed by the Box Office Manager
• Spend time shadowing and learning from Box Office Manager
• Represent the organization at outside events and appearances
• Place group events, season ticket plans, and individual ticket purchases into Tickets.com
• Assist with the preparation of the Box Office for the 2027 season and game days
• Assist in working Box Office windows
• Assist in tracking and documentation of redeemed vouchers and codes

Required qualifications

• College sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Business Management, or Sales
• Thorough knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)
• Ability to uphold company and Attain customer service standards
• Individual must be energetic, enthusiastic, and a dedicated team player
• Excellent interpersonal skills
• Ability to work event nights, weekends, and holidays as required
• Excellent written and verbal communication skills
• Ability to pay attention to details

About the company

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company owns and manages four baseball teams and the United Soccer League (USL) Championship Club Loudoun United FC.