Senior Content Designer (m/f/d)

Berlin (Germany); Munich (Germany). Posted 2 months ago

The role

You will work with Product Designers, Researchers, Product Managers and Engineers to shape customer-centered experiences. You will lead Content Design for the Dealer ecosystem and help shape AI-powered and language-based experiences.

What you will do

Work with Product Designers, Researchers, Product Managers and Engineers to shape customer-centered experiences.
Lead Content Design for complex experiences across the Dealer ecosystem.
Help shape growing AI-powered and language-based Dealer experiences.
Use language, information architecture, content strategy and interaction design to turn complex problems into intuitive experiences.
Use research and data to develop recommendations and influence product decisions.
Help scale Content Design expertise through AI, tools, skills, patterns, standards and guidelines.
Collaborate with B2B Marketing to connect product and marketing narratives.

Required qualifications

Significant experience in Content Design, UX Writing or a similar product content role working on complex digital products and customer journeys.
Strong writing craft to create and evaluate clear, precise, accessible and inclusive language, including for generative experiences.
Experience working with information architecture, content strategy, interaction design and complex user journeys.
Comfortable with ambiguity and proactively framing problems.
Experience working across multiple teams and stakeholders to create alignment and influence product decisions.
Use of research and data to inform decisions and evaluate work.
Understanding of how AI is changing product experiences and Content Design.
Confidence using AI in practice and shaping communication in AI-powered experiences.
Excellent written and spoken English skills (C2 level or equivalent).
Write and communicate confidently in German, French, or Italian.

About the company

AutoScout24 Group is an international community that is constantly innovating, evolving and transforming things for customers.