Bilingual Regional Sales Manager (EN/FR)

The role

The Regional Manager, Inside Sales leads the Inside Sales team to meet revenue targets. This role involves coaching team members, managing workflows, and ensuring high levels of customer service.

What you will do

• Lead the Inside Sales team to meet and exceed assigned targets
• Execute Channel vision, strategies and initiatives for revenue growth
• Provide coaching and development to team members
• Coordinate and distribute daily sales tools and KPIs
• Ensure value prop selling process is used with every client
• Monitor workflow expectations and report revenues and call activity
• Conduct data trend analysis and recommend process improvements
• Manage inside sales activity including efficiencies, costs, and service levels
• Identify opportunities to enhance customer experience and service levels
• Handle customer escalations in a timely and professional manner

Required qualifications

• 3 to 5 years experience in a sales management position with a history of leading high performing sales teams
• Diploma in Marketing, Commerce or Business Administration
• Ability to lead, coach and motivate a highly performing sales team
• Building productive business relationships across departments and leadership levels
• Ability to support the strategic direction and execute the supporting plan
• Demonstrated solid judgment and decision-making skills
• Ability to influence others to ensure support for revenue and customer initiatives
• Strong organizational and priority management skills
• Possesses excellent presentation and communication skills

Nice to have

• A background in advertising/ media and call centers

Benefits

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs
• Financial planning
• 3% matching towards your pension
• Multiple forms of income protection
• Total rewards package may include benefits, bonus, and other employee offerings

About the company

autotradercanada is a Canadian leader in digital automotive solutions with brands such as AutoTrader.ca, AutoSync, Dealertrack Canada and CMS. It is part of the AutoScout24 group.