Forward Deployed Design Lead — Asset Performance Management

Austin, Texas, United States; Pleasanton, California, United States. Posted a month ago

The role

The Forward Deployed Design Lead — APM is embedded at customer sites to own experience and implementation for Asset Performance Management deployments. This person translates operational workflows into configured solutions and designs user interfaces for operators and engineers.

What you will do

Own end-to-end implementation of Avathon's APM platform at client sites
Lead functional configuration of APM modules
Set up and validate integrations between Avathon's platform and client CMMS/EAM systems
Configure data pipelines from historian systems and IoT/SCADA sources
Conduct go-live readiness assessments
Lead onsite discovery sessions to map workflows and define future-state experience
Produce implementation-grade design artifacts
Design and validate the end-user experience within Avathon's APM product
Facilitate working sessions with client stakeholders
Design and execute role-specific onboarding programs

Required qualifications

Bachelor's degree in Engineering, Computer Science, Industrial Design, or a related technical field
Must be authorized to work in the United States without current or future company sponsorship
Willingness and ability to travel up to 80%

Nice to have

5+ years of experience in enterprise software implementation, industrial systems delivery, or a UX/design role embedded in client-facing delivery
Demonstrated APM domain knowledge: predictive maintenance workflows, condition monitoring, reliability-centered maintenance (RCM), FMEA, P-F interval, OEE, and asset criticality frameworks
Hands-on experience implementing or configuring enterprise asset management platforms: IBM Maximo, SAP EAM/PM, Oracle eAM, IFS, Infor EAM, Hexagon EAM, or similar
Familiarity with industrial data sources: historian systems (AVEVA PI, Aspen IP.21, Honeywell Uniformance), OPC-UA/MQTT, and IoT sensor integration in plant environments
Strong UX and design execution skills
Figma preferred
Proven ability to facilitate discovery sessions and working meetings with mixed audiences
Experience designing and delivering end-user training programs for enterprise software in industrial or operational environments
Comfort with agile delivery rhythms
Excellent written communication

Benefits

Equity in the form of stock options
Comprehensive health, dental, and vision coverage
401(k) participation
Generous PTO and company holidays
All travel expenses covered per Avathon policy

About the company

Avathon is the leading Industrial AI autonomy platform, helping customers across heavy industries accelerate the journey toward autonomous operations.