Operator

About the job

Job Summary The candidate will play a key role in automating production operations, ensuring seamless integration with the daily monitoring operations of the Agency’s IT systems. Key Responsibilities • Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality. • Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention. • Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities. • Being…