Business Analyst cum Software Tester

The role

This person will advise on the impact of business changes and elicit business needs for Salesforce implementation. They will also design and execute test plans and perform manual and automated testing to ensure software quality.

What you will do

• Advise on viability, feasibility, and impact of policy/business changes on product
• Elicit, analyse, and document business and information needs for Salesforce implementation in agile setting
• Create functional and non-functional user stories with acceptance criteria
• Participate in all agile ceremonies
• Work with Product Team to resolve issues and ensure defects are rectified
• Design and develop test plans and test cases
• Perform functional, regression, integration testing and user acceptance testing
• Conduct both manual and automated testing
• Facilitate and support UAT sessions and provide guidance during UAT
• Create and maintain test documentation

Required qualifications

• At least a Diploma
• At least three years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Certified Scrum Product Owner or Certified Scrum Master
• At least 2 years of software testing experience
• Knowledge and experience in Salesforce

Nice to have

• Degree in Business School, Computer Science, Information Technology, and other Engineering discipline
• Experience in Government projects
• Certification in Salesforce Business Analyst or Salesforce Administrator
• Knowledge and experience in AWS, APEX coding and DevOps
• Strong analytical, conceptualisation and problem-solving skills
• Experience in applying Design Thinking principles from ideation to the completion of the project
• Experience in developing prototypes using visual mock-ups and wireframe
• Experience in defining the user interface and user experience of the product
• Experience in change management skills to facilitate the users to product adoption and new ways of working
• Strong verbal and written communication skills in stakeholders’ engagement

About the company

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms.