Salesforce Marketing Cloud (SFMC) Specialist

About the job

Key Responsibilities - Platform Maintenance & Operations - Ensure continuous availability, performance, and security of Salesforce Marketing Cloud. - Perform routine checks and maintenance of Automation Studio, Journey Builder, Email Studio, and other SFMC modules. - Monitor and troubleshoot issues related to data sync, send failures, and integration anomalies. - Coordinate with internal teams to apply platform updates, patches, and resolve system bugs. - Client Guidance & Enablement - Act as the subject matter expert (SME) on SFMC functionalities and best practices. - Guide clients on using SFMC modules to achieve marketing objectives (e.g., email personalization, journey automation). -…