Admissions Representative

The role

You will manage prospective student inquiries and guide them through the admissions process. You will work to meet enrollment KPIs and represent the institution at recruitment events.

What you will do

• Manage a high volume of prospective student inquiries through phone, email, and in-person or virtual meetings
• Assess prospective student goals, background, and eligibility
• Guide students through inquiry, appointment setting, interview, application, documentation, and enrollment
• Meet and exceed enrollment KPIs including outreach volume, conversion rates, application completion rates, and closing ratios
• Proactively follow up with prospective students
• Maintain accurate records in the CRM
• Represent AIM at open houses, career fairs, and community recruitment events

Required qualifications

• High School Diploma or GED
• Proven experience in sales or customer service with a record of meeting or exceeding KPIs
• Strong written and verbal communication skills
• Excellent time management and ability to multitask
• Proficient in Microsoft Office Suite
• Flexible availability for occasional evenings and one Saturday per month

Nice to have

• Associate’s degree or higher
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance available first day of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO)
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP)

About the company

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. It has 15 campuses nationwide.