Aviationinstituteofmaintenance
Student Success Coordinator
Dallas (Irving), TX. Posted a month ago
The role
Student Success Coordinators support students from onboarding through graduation. They focus on retention, certification, and program completion by building relationships and addressing barriers to success.
What you will do
- Manage an active caseload of students and meet defined performance metrics
- Serve as a consistent point of contact and advocate for assigned students
- Proactively engage students to identify and address academic and other barriers
- Drive retention and certification outcomes through early intervention and milestone tracking
- Support accommodation requests, resource referrals, and appropriate escalation
- Accurately document all student interactions and outcomes
- Participate in cohort tracking, G&E chart confirmation, and required audits
- Support, participate in, and/or facilitate student success events and initiatives
- Perform additional tasks as assigned by the Supervisor
Required qualifications
- High School Diploma or GED
- 1–2 years of experience in student services, advising, career services, workforce development, recruiting, or a related support role
- Strong problem-solving, organizational, and written and verbal communication skills
- Comfortable working in a metrics-driven environment with shared accountability
- Proficient with Microsoft Office
- Willingness to work outside regular business hours and travel locally or overnight as needed
Nice to have
- Associate or bachelor's degree
- 1 year of related experience in a proprietary (for profit), post-secondary educational setting
Benefits
- 401(k) with company match
- Comprehensive health, dental, and vision insurance
- Life insurance options
- Paid parental leave
- Paid time off (PTO)
- Tuition reimbursement for continued education
- Employee Assistance Program (EAP)
About the company
The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. It has 15 campuses nationwide.