Mission Engineer - Tampa

The role

You will be the primary owner of customer outcomes within a strategic account. You will design, build, and ship new capabilities using Axon's platform, including AI agents, workflows, and integrations.

What you will do

• Discover agency problems onsite and translate them into buildable solutions
• Design and ship working tools on Axon's platform
• Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems
• Iterate in the field until adoption sticks
• Apply responsible innovation guardrails like CJIS and privacy
• Troubleshoot onsite and coordinate root-cause resolution
• Build and deploy AI-powered workflows
• Drive hands-on adoption with users
• Assess workflows onsite to identify friction
• Build trusted relationships with agency leadership

Required qualifications

• Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments (typically 8+ years)
• Proven builder who has shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
• Comfort working across technical and operational domains including hardware, software, cloud, AI-enabled technologies, and integrated systems
• Strong communication with technical teams and senior stakeholders
• Full ownership mentality in ambiguous, fast-changing environments
• Ability to obtain and maintain CJIS compliance and adhere to security standards

Nice to have

• Former law enforcement or military experience
• Experience in public safety, law enforcement, corrections, or other mission-critical operational environments
• Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems
• Background in forward-deployed engineering, solutions architecture, or operational transformation at scale

Benefits

• Competitive salary
• 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and vision plans
• Fitness programs
• Emotional and mental wellness support
• Learning and development programs
• Snacks in our offices

Before you apply

• Ability to obtain and maintain CJIS compliance
• Some roles may also require legal eligibility to work in a firearms environment

About the company

Axon is on a mission to Protect Life using an ecosystem of devices and cloud software. They pursue society's most critical safety and justice issues.