Account Manager - Communications & Advocacy

The role

You will act as a trusted day-to-day contact for clients to deliver healthcare communications programmes. You will lead projects, manage budgets, and contribute to new business proposals within the Communications and Advocacy Practice.

What you will do

• Act as a trusted day-to-day contact for clients
• Translate client objectives and brand strategy into tactical delivery
• Coordinate multidisciplinary project teams
• Take ownership of projects from briefing through to delivery
• Develop and refine project briefs
• Manage competing priorities and delegate effectively
• Monitor timelines, progress and risks
• Develop accurate budgets and forecasts
• Monitor project spend and manage scope creep
• Contribute to tactical proposals and Requests for Proposals (RfPs)

Required qualifications

• Experience in an Account Management role within healthcare communications, communications & advocacy, public relations, policy, science or marketing
• Strong client relationship and consultancy skills
• Experience managing multiple projects, priorities and deadlines in a fast-paced environment
• Strong organisational skills
• Excellent attention to detail
• An understanding of project budgets, forecasting and financial management
• Ability to identify opportunities and contribute to new business proposals and account growth
• Excellent communication skills
• An interest in healthcare, patient advocacy, health policy and the wider life sciences environment
• An awareness of relevant healthcare industry regulations, GDPR and issues/trends affecting clients and the sector
• A proactive, collaborative approach and the judgement to know when to take ownership and when to seek senior support

Nice to have

• A degree or qualification in communications, science, marketing or a related subject

Benefits

• Competitive salary
• Company pension scheme with 5% employer pension contribution
• Private Medical & Dental Insurance for you and your family
• Critical Illness cover
• Travel insurance for you and your family
• Employee Wellbeing benefit
• EAP
• Eye tests
• Flu vaccinations
• Sick pay
• Hybrid working options
• 25 days’ annual leave plus bank holidays, increasing with service up to 30 days

About the company

AXON is a global healthcare communications agency that ignites change in healthcare. It specialises in medical affairs, clinical studies, real-world evidence, marketing, advocacy and communications.