Account Director, Clinical Studies (12-month contract)

The role

You will lead client accounts and communications programs to help patients, caregivers, investigators and site teams navigate the clinical study journey. You will serve as a senior advisor, manage project delivery, and mentor team members.

What you will do

• Build strong client partnerships and provide proactive counsel
• Lead account planning and translate objectives into communications programs
• Lead multiple projects ensuring delivery within timelines and budgets
• Develop scopes of work, budgets and resource plans
• Oversee forecasting, invoicing and account profitability
• Coordinate internal specialists and external partners
• Manage and mentor direct reports
• Identify opportunities to expand existing client relationships
• Contribute to proposals, pitches and new business presentations

Required qualifications

• Substantial experience supporting clinical studies, patient engagement, recruitment and retention, or investigator and site communications
• Experience in a related clinical trial or client service environment, with responsibility for leading accounts and teams
• Strong consultancy skills
• Track record of managing budgets, timelines, resources and changing project scopes
• Confidence leading client discussions and presenting recommendations
• Experience coaching colleagues and managing direct reports
• Excellent written and verbal communication skills
• Collaborative mindset and sound judgment
• Capability to work 3 days a week in-office
• Ability to travel as required
• Growth mindset around AI and emerging technologies

Nice to have

• Experience delivering international programs or coordinating work across markets
• Strong transferable healthcare communications experience with understanding of clinical research audiences and challenges

Benefits

• Competitive annual vacation allowance
• Private medical insurance for you and your family
• Life insurance
• Emergency Travel insurance for you and your family
• An annual wellness benefit
• Great social events
• A culture of continual learning

Before you apply

• Only candidates selected for further consideration will be contacted
• We use artificial intelligence tools to assist in screening, assessing, and selecting applicants

About the company

AXON is a global healthcare communications agency that specializes in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications. It is an AVENIR GLOBAL company.