Global Sales Operations Lead

The role

The Global Sales Operations Lead will improve sales performance, streamline operations, and support business growth. This role involves providing sales insights, improving processes, and supporting new market exploration and commercial projects.

What you will do

• Monitor and analyse sales performance, tracking key KPIs, trends and opportunities for improvement.
• Prepare regular sales reports, dashboards and performance updates to support leadership decision-making.
• Help establish consistent sales reporting standards, processes and performance measurements.
• Work closely with sales teams to understand operational challenges and identify opportunities to improve efficiency and effectiveness.
• Coordinate and follow up on key sales initiatives, ensuring agreed actions and timelines are progressing.
• Support commercial projects, including researching and evaluating potential new market opportunities.
• Assist in planning and coordinating small-scale market tests to assess customer demand, acquisition channels and commercial potential.
• Analyse results from commercial initiatives and provide insights and recommendations to support business decisions.
• Collaborate with Marketing, Payments, Finance, Compliance and other teams to support sales activities and business initiatives.
• Identify opportunities to simplify workflows, improve reporting accuracy and enhance sales productivity.

Required qualifications

• 5–8 years of relevant experience in Sales Operations, Commercial Operations, Sales Analysis, Business Development or a related function.
• A good understanding of sales processes, performance management and commercial operations.
• Strong analytical skills with experience working with sales data, KPIs and reporting dashboards.
• Commercial awareness, with the ability to interpret performance trends and identify opportunities for improvement.
• Comfortable working with different stakeholders and coordinating initiatives across teams.
• Proficient in Excel, CRM systems and reporting tools.
• Strong organisational skills with the ability to manage multiple priorities and follow through on action items.
• A proactive and resourceful individual who enjoys solving problems and improving the way things work.
• Clear communication skills, with the ability to present insights and recommendations in a simple, practical manner.

Nice to have

• Some hands-on exposure to sales, business development, commercial projects or market expansion would be advantageous.
• Experience with Power BI, Tableau or AI-assisted analytical tools is a plus.
• Experience in fintech, online trading, financial services or other sales-driven industries would be advantageous but is not essential.

Benefits

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 20 annual leave days per year.
• 5 paid study leave days per year.
• 1 paid volunteer day per year.
• Health and Dental Insurance (self + option to include dependents).

Before you apply

• Talent Acquisition Interview (45 mins)
• Hiring Manager Interview (60 mins)
• Finance Technical Interview (60 mins)
• Stakeholder / Cross-functional Interview (60 mins)

About the company

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. The business is a multifaceted brokerage with offices in six regions.