Account Manager, Local Marketplace

Remote; Charlotte, NC preferred. Posted 2 months ago

The role

This person will manage the client experience for the Axios Local Marketplace from campaign setup through execution and reporting. They will also help shape processes, products, and workflows to support expansion into new markets.

What you will do

Monitor incoming submissions for accuracy, completeness, and compliance with Axios standards.
Review, edit, and post listings on Marketplace boards and within the Charlotte newsletter.
Maintain client experience through timely communication and post-campaign performance reporting.
Promote the semi-service model to drive awareness, adoption and engagement.
Collaborate cross-functionally with Product, Sales, and Editorial teams.
Maintain internal tracking documents for all listings, promotions, and communications.
Track and analyze performance trends to provide data-driven recommendations.

Required qualifications

Experience working on community management or social programs
Business development or account management experience
Digital marketing, social execution, and copywriting experience
Love of building something new and putting process into place
Customer-centric mindset
Data-driven decision-maker
Highly organized and detail-oriented
Excellent verbal and written communication skills
Minimum of 1-2 years of client success, account management, or marketing experience

Nice to have

media or digital advertising experience

Benefits

401(k) with employer match
Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
Employer Health Savings Account (HSA) contribution for the high deductible health plan option
Dental and vision coverage
Primary caregiver 12-week paid leave
Generous vacation policy, plus holidays
One mental health day per quarter
Annual learning and development stipend
$100 monthly work-from-home stipend
Tele-mental health services through Headspace
OneMedical membership, including tele-health services
Personal health advocacy resources through HealthAdvocate

About the company

Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format.