Patient Care Coordinator

The role

The Patient Care Coordinator provides administrative, operational, and patient care coordination support for the HCS. This includes coordinating appointments, communicating with clinical teams, and maintaining research records.

What you will do

• Serve as the primary administrative point of contact for referring providers, patients, caregivers, and clinical teams.
• Coordinate patient scheduling, research participant recruitment, travel, and admissions.
• Maintain consult service calendars for appointments, conferences, and schedules.
• Coordinate multidisciplinary patient care meetings and facilitate communication among teams.
• Coordinate clinical and research bone marrow procedures and specimen collection.
• Maintain consult databases, scheduling logs, study records, and program files.
• Prepare reports on consult activity, procedures, and operational performance.
• Develop research proposals, abstracts, posters, manuscript drafts, and protocol documentation.
• Develop and review standard operating procedures and operational resources.
• Coordinate regulatory activities and prepare protocol actions through the NIH Protocol Tracking and Management System.

Required qualifications

• Bachelor’s degree in healthcare administration, health sciences, nursing, biology, or a related field; equivalent healthcare experience may be substituted.
• Minimum of 2–3 years of experience in patient care coordination, clinical operations, or healthcare administration.
• Proficiency with Microsoft 365 applications, including Outlook and Teams.
• Experience with electronic medical records.
• Knowledge of medical terminology.
• Ability to maintain confidentiality, exercise independent judgment, and support quality improvement and operational initiatives.
• Strong organizational, communication, critical-thinking, and problem-solving skills.

Nice to have

• Experience in hematology and/or oncology

Benefits

• 100% Medical, Dental & Vision Coverage for Employees
• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Healthcare (FSA)
• Parking Reimbursement Account (PRK)
• Dependent Care Assistant Program (DCAP)
• Transportation Reimbursement Account (TRN)

About the company

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications. They work with top research organizations including multiple institutes at the National Institutes of Health (NIH).