Senior Manager, Field Effectiveness

The role

The Senior Manager, Field Effectiveness supports commercial product launches by coordinating and executing sales operations functions. This person manages sales operations processes, works cross-functionally on HCP engagement plans, and ensures field teams maximize data and technology use.

What you will do

• Work with cross-functional team to optimize and manage field team alignments and HCP engagement plans
• Manage vendors to enhance sales operations processes and reporting
• Manage and provide thought leadership on organizational omnichannel capabilities
• Identify relevant field KPI’s and work with field leadership to implement reports and dashboards
• Create ad hoc analysis and reports to identify Field execution opportunities using CRM and secondary data
• Collaborate with Commercial Operations team to review data and improve processes
• Act as a liaison with Corporate Compliance to ensure systems meet requirements
• Leverage CRM/SFA systems to support the field
• Support Sales leadership in the organization and coordination of National Sales, Manager, and POA meetings

Required qualifications

• Bachelor’s Degree
• 6+ years of sales operations experience in the pharmaceutical or biotech industry
• Demonstrated knowledge of sales operations to identify and implement improvements
• Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation
• Ability to operate in ambiguous situations and determine focused objectives
• Advanced knowledge of MS Office (Excel, PowerPoint, Word)
• Understands key pharmaceutical data sources (e.g. IQVIA, Symphony) and data structures
• Strong team player with ability to manage conflicting priorities
• Demonstrated ability to work with many cross-functional partners
• Ability to interact and communicate with all levels in the organization
• Self-starter and proactive
• Ability to work on site Monday, Tuesday & Thursday

Nice to have

• Experience in CNS therapeutic area
• Experience in omnichannel planning
• Experience supporting Veeva CRM applications
• Experience in programming (SQL, SAS, or Python)

Benefits

• Annual bonus
• Significant equity
• Generous benefits package

About the company

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. They develop differentiated products with a focus on novel mechanisms of action to improve patient outcomes.