Key Account Manager, Long Term Care (Great Lakes Region)

The role

The LTC Key Account Manager drives commercial activities for assigned geographies to build brand awareness and support product adoption. This person develops and executes strategic business plans across regional and national long-term care accounts.

What you will do

• Develop and execute strategic account plans for targeted LTC customers and pharmacy organizations.
• Identify opportunities to expand product utilization and increase market share within accounts.
• Deliver compelling customer engagement activities across both virtual and live settings.
• Build and maintain executive level relationships with key decision makers.
• Deliver compelling clinical and business presentations tailored to customer needs.
• Promote within approved labeling in a manner consistent with legal and regulatory guidelines.
• Operate in full compliance with company policies, industry regulations, and healthcare laws.
• Serve as a resource to customers and staff regarding payer policies and processes.
• Support education and awareness of market access and reimbursement dynamics.
• Communicate territory activity in an accurate and timely manner.

Required qualifications

• Bachelor’s degree from an accredited college or university
• 10+ years of top performing pharmaceutical, biotech, healthcare, or LTC account management experience
• Experience managing complex health systems, institutional, or LTC customer relationships
• Strong understanding of reimbursement, formulary access and healthcare delivery systems in the LTC market
• Must live in the territory's geography
• Experience strategizing within cross-functional teams
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines
• Comfortability with uncertainty and high expectations
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions

Nice to have

• Launch experience
• Patient support services experience

Benefits

• Annual bonus
• Significant equity
• Generous benefits package

About the company

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. Their neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine.