Instructional Designer, Paid Programs

The role

The Instructional Designer, Paid Programs designs and delivers premium HR education experiences including certification programs, cohorts, and LMS courses. This role partners with subject-matter experts to translate research into actionable learning and uses AI to increase speed and scale.

What you will do

• Design and deliver premium and paid HR education experiences across multiple modalities
• Develop education across HR practice areas and AI fluency
• Partner with subject-matter experts to create structured curricula
• Create scripts, slides, videos, and short-form learning assets using AI-assisted tools
• Build calls to action into education to generate qualified leads
• Facilitate and co-facilitate live customer sessions
• Define and monitor success measures for sessions and assets
• Recommend improvements to education timing and sequencing
• Manage multiple moderate-complexity projects and content updates
• Partner with Product, Marketing, and Support to ensure content accuracy

Required qualifications

• 2+ years of experience in customer education, enablement, training, instructional design, or a related field
• Experience building or delivering education customers pay for
• Strong facilitation and co-facilitation skills
• Strong communication skills to adapt during live customer sessions
• Solid instructional design and adult learning foundations
• Working knowledge of HR practice areas such as compliance and performance management
• Applied AI fluency
• Strong collaboration and project execution skills

Nice to have

• Experience with LMS/course building, webinar platforms, microlearning, and in-product education tools
• Familiarity with product analytics (e.g., Pendo)
• Experience partnering with Knowledge Governance on content standards
• Experience contributing to certification or credentialing programs
• Experience in HR, HR technology, people consulting, talent development, or workforce transformation
• Exposure to responsible AI practices, organizational AI adoption, or change management
• Experience in SaaS or another fast-moving, customer-facing technology environment

Benefits

• Comprehensive health, life, and disability insurance
• 4 weeks of vacation
• 12 company holidays
• Parental leave
• Volunteer time off
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace

Before you apply

• Employment is contingent on passing both a background and credit check

About the company

BambooHR is building a people intelligence platform that transforms HR. They are a market leader that champions professional and personal growth through a supportive, values-driven culture.