Sales Operations Manager

The role

You will improve sales productivity and efficiency by optimizing sales processes, systems, and operational workflows. You will partner with Sales leadership to translate business requirements into scalable solutions and manage revenue technology administration.

What you will do

• Partner with Sales leadership to address operational challenges and improve sales processes
• Evaluate workflows and design scalable process improvements and automations
• Support implementation, administration, and optimization of revenue technologies
• Partner with the internal Salesforce Administration team to implement enhancements and fixes
• Manage operational projects from requirements gathering through implementation
• Support sales processes, territory assignments, and rules of engagement
• Investigate and resolve system, process, and data issues
• Assist with the Sales Operations helpdesk queue
• Collaborate with Sales, Marketing Operations, and Revenue Analytics to align solutions
• Use Salesforce reporting to identify trends and measure results

Required qualifications

• 3+ years in Sales Operations, Revenue Operations, Business Operations, Salesforce Administration, or a related role
• Strong working knowledge of leads, contacts, accounts, opportunities, reporting, and core sales workflows
• Experience supporting, improving, or administering sales processes, business systems, or revenue technologies
• Ability to translate business requirements into practical, scalable operational solutions
• Ability to investigate complex issues and identify root causes using data
• Experience identifying opportunities for automation and improved operational efficiency
• Skills in requirements gathering, planning, testing, documentation, and implementation
• Clear verbal and written communication
• Experience collaborating with business leaders and cross-functional teams
• Attention to detail and ability to manage competing priorities
• Willingness to learn new technologies and business processes

Nice to have

• Hands-on LeanData administration
• LeanData Fundamentals or Advanced certification
• Salesforce Administrator certification or advanced Salesforce configuration experience
• Experience administering or implementing tools such as Outreach, ZoomInfo, LinkedIn Sales Navigator, Chili Piper, Attention AI, Clay, 1Mind, or similar platforms
• Experience with lead routing, territory management, lead-to-account matching, opportunity management, and sales rules of engagement
• Experience supporting inbound acquisition, outbound sales, account management, or customer expansion in a B2B SaaS organization
• Familiarity with forecasting, pipeline management, the opportunity lifecycle, and sales performance reporting
• Experience with Salesforce integrations, workflow automation, revenue technology architecture, implementations, or migrations
• Experience using AI and automation to streamline operational workflows
• Bachelor’s degree in Business Administration, Information Systems, or a related field

Benefits

• Comprehensive health, life, and disability insurance
• 4 weeks of vacation
• 12 company holidays
• Parental leave
• Volunteer time off
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace

Before you apply

• Employment is contingent on passing both a background and credit check

About the company

BambooHR is a people intelligence platform that transforms HR. They are a market leader driving innovation through thoughtful, sustainable growth.